Terms of Sale

These terms apply when you buy a training plan or coaching from Daily Hyrox. Please read them before you buy. They don't affect your legal rights as a consumer.

1. Who we are

Daily Hyrox is a trading name of [Company name] Ltd, a company registered in England and Wales (company number [company number]). Registered office: [registered office address]. Email: [support email]. Not currently VAT-registered. In these terms "we", "us" and "Daily Hyrox" mean [Company name] Ltd. You can contact us at [support email].

2. Who can buy

You must be 18 or over to buy from us, and you buy as a consumer for your own personal use. Our plans are not designed for anyone under 18.

3. What you're buying

Training plans (digital content)

Each plan is a downloadable PDF for a specific HYROX division, target finish time and length (8, 12 or 16 weeks). The product page and order summary describe what's included. Bundles add the guides listed on the bundle. Plans work on any device that can open a PDF.

1:1 coaching (a service)

Coaching is a monthly subscription delivered through our coaching platform. The price per month, what's included and how to cancel are shown before you pay.

4. Prices and payment

Prices are shown in US dollars and include any taxes we are required to charge. The price you see before you pay is the total you pay for the plan; we don't add fees at checkout. Your bank may charge a currency conversion fee, which we don't control. Payments are processed by Stripe. We may change prices for future purchases, but never for an order you've already placed.

We only show a crossed-out price if we have charged it for that product for a reasonable period recently, and we only show a bonus's value if we genuinely sell it on its own at that price. Where we compare a bundle with buying items separately, the comparison uses our current prices.

5. How the contract is formed

When you press Pay now you make an offer to buy. The contract is formed when your payment is accepted and we send your order confirmation email. If we can't accept your order, we'll tell you and you won't be charged.

6. Delivery of digital plans

Straight after payment you get a download page, and we email you the same links. Download your plan and save a copy. Your links stay available for at least 12 months, and if a link stops working, email us and we'll send a new one. If anything doesn't arrive, email us and we'll sort it.

Before you pay, we ask you to confirm that you want immediate access and that you understand you lose your 14-day right to cancel once your plan is made available. We confirm this in your order email. See our Refunds and Cancellation policy.

7. Coaching subscriptions

• Coaching is billed monthly in advance on the same date each month, and renews automatically until you cancel.
• There's no minimum term. You can cancel online at any time using the "Manage subscription" link in every coaching email (our payment provider Stripe's customer portal), or just email us. Cancelling stops the next payment; you keep access until the end of the month you've paid for.
• If you ask for coaching to start within your 14-day cancellation period and then cancel within those 14 days, you pay only for the coaching provided up to the point you told us you were cancelling.
• If you don't ask for coaching to start straight away, it starts after your 14-day cancellation period ends.
• Before coaching starts we'll ask you to complete a health questionnaire. Please answer it fully and tell your coach about any changes.
• We'll give you at least 30 days' notice of any price change, and you can cancel before it applies.
• Launch or introductory prices apply for the period stated at the time you sign up. Where we say a launch price stays for as long as you stay subscribed, it does.

8. Your licence to use our plans

We (or our licensors) own the copyright and all other rights in our plans, guides, website and content. When you buy, we give you a personal, non-exclusive, non-transferable licence to download, view and print your plan for your own training. If you buy a Partner pack, the licence covers you and one named training partner, who may use the second plan on the same terms. You may not share, resell, upload, publish, copy for others, or use it to coach other people or train AI systems. Each plan may carry your order details. If you'd like to use our material in any other way, ask us first. See Copyright and Trade Marks.

9. If something is wrong

Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for purpose and as described, and services must be carried out with reasonable care and skill. If your plan is faulty or not as described, tell us and we'll repair or replace it, or if we can't, give you a full or partial refund. Picked the wrong division, time or length? Email us within 30 days and we'll swap it free (if the new plan costs more, you pay the difference).

10. Health and safety

HYROX training is strenuous. Please read our Health and Safety notice before you start. Our plans are general training programmes, not medical advice or a personalised medical assessment. Check with a doctor before starting if you have any health condition, injury, are pregnant or have been inactive, and stop if you feel pain, dizziness or unwell.

11. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We don't exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to exclude. We're not responsible for losses that weren't foreseeable, for business losses (our plans are for personal use), or for loss to the extent it is caused by you not following the plan's instructions or our health and safety guidance. If defective digital content we supply damages your device or other digital content, we'll repair the damage or pay compensation, unless you failed to follow our instructions or install free updates.

12. Results

Finish-time targets and race statistics are guides based on real race data, not promises. Your result depends on your starting fitness, how consistently you train, recovery, race conditions and other factors.

13. Changes to these terms

We may update these terms. The version that applies to your order is the one shown when you bought, which is also included with your order confirmation.

14. Complaints

Email [support email]. We'll acknowledge your complaint within 5 working days and aim to resolve it within 14 days. If we can't resolve it, we'll tell you whether an alternative dispute resolution scheme is available. See Company Info and Complaints.

15. Law and courts

These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales; if you live in Scotland or Northern Ireland you can also bring proceedings there. If you live outside the UK, you keep any protection given to you by the mandatory consumer laws of the country where you live.

16. Other important terms

If a court decides part of these terms is invalid, the rest still applies. If we delay enforcing these terms, we can still enforce them later. Nobody else has rights under these terms. We may transfer our rights to another business and will tell you if we do; your rights won't be reduced.